Conventions Australia respects the privacy of the personal information that it collects and is committed to managing that information in a responsible manner, complying with our statutory obligations.
Collection and Use of Personal Information
Conventions Australia will only collect and hold personal information that is necessary to have in order to attend to your related business needs. This will include such information as your name, address, contact details, and gender. Usually, we will collect the personal information directly from you.
Conventions Australia will not collect sensitive personal information (eg. medical and health information).
We use the personal information collected principally for the purpose of assessing and advising you on your business needs. This may include identifying and providing you with information about Australian destinations, products or services that may help you to understand and make decisions about your business.
We may use your personal information in several ways:
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To assist you with future business dealings with Convention Australia partners |
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To send you emails or postal mail details of products and services we offer |
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To maintain our relationship with you |
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To conduct research and develop our services as we improve our understanding of your needs and requirements |
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To improve our understanding of the marketplace in which we operate |
Internet Use
There are risks associated with the transmission of information across the Internet. You should make your own judgment of these risks before providing your information to Conventions Australia by means of this website.
Conventions Australia website contains links to the websites of our partners. Conventions Australia is not responsible for the handling of information and privacy policies for these other organisations. You should refer to the individual policies for each organisation.
Disclosure of Personal Information
There may be circumstances where we need to disclose information about you to third parties in connection with the organisation of your event and for administration reasons.
The organisations to whom we make disclosures include:
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Convention Australia Partners |
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Mail Houses |
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Service Providers |
Security
Your personal information is held securely and we take steps to protect it from misuse and loss, and from unauthorised access, modification or disclosure.
Some of these steps include:
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Physical access controls to the information where information is kept |
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Computer and network security including password and other electronic protection |
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Our employees and data processors are obliged to respect the confidentiality of personal information we hold |
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Training of staff on information handling processes |
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Secure storage and audited disaster recovery practices |
We only retain information that is necessary and relevant to our operations.
Anonymity
Our operational and legal obligations will generally require that you identify yourself to us in order for us to provide services to you or on your behalf.
Accessing and correcting your personal information
You have a right to access any personal information that we hold about you on written request, unless one of the exceptions in the Federal Privacy Act - 1988 applies.
http://www.privacy.gov.au/act/privacyact
We endeavour to ensure that information we hold about you is accurate, complete and up-to-date whenever we collect, use or disclose it. We will provide you with copies of the items of primary information that we hold on request, and will give you the opportunity to identify any incorrect information. Should you wish to access your personal information, please contact the Privacy Officer detailed at the end of this page.
This Privacy Policy sets out in broad terms how we handle your personal information and safeguard your privacy. Further details may be available on request from our Privacy Officer who is identified at the end of this page. We review our Privacy Policy periodically and reserve the right to change it at any time.
Contact Details
If you have an enquiry about the personal information we hold about you, please contact:
The Privacy Officer
Conventions Australia
PO Box 286
WTC Post Office
Melbourne VIC 8005